Privacy Policy

Nikken, Inc. knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. The Privacy Policy set forth below applies to nikken.com including the personal web pages of Independent Nikken Consultants hosted from this domain. Please read this Privacy Policy to understand how your personal information will be handled as you visit this website.


By visiting our website you are accepting and consenting to the practices described in this Privacy Policy.


What We Collect and How We Use It

For Independent Nikken Consultant:


Collection – When you decide to become an Independent Nikken Consultant, we may have asked for your name, tax identification/social insurance number, billing and shipping address, email address, telephone number and credit card information (number, expiration, security code). We only ask for information that is necessary and relevant to establish and maintain your Nikken distributorship account, which includes processing purchase orders.


Use – The information you provided will be used to set up and maintain your Nikken distributorship account for product orders and returns and your Nikken personal web page so that you may operate your own Nikken Business as an Independent Nikken Consultant. Your information will also be used to respond to inquiries and to communicate with you with news about your distributorship account, products, incentives/promotions and opportunities to earn extra income. Your information will also be used to help improve our website and to diagnose problems with software or hardware we use. By providing Nikken with your personal information to establish a Nikken distributorship account, you are consenting to the use of your personal data for said purpose.


For Retail Customers:


Collection – If you decide to purchase Nikken products from an Independent Nikken Consultant personally, an authorized Consultant person web page, which begins with nikken.com or become a registered retail customer, we may have asked for your name, billing and shipping address, email address, telephone number, credit card information (number, expiration, security code) and purchase information (product and amount). We only ask for information that is relevant and necessary in order to process your purchase transaction or to set up your registered retail customer account.


Use – The information you provided in a purchase will be used to complete the transaction using our normal retail methods. The information that you provided in becoming registered retail customer will be used for purchase and return transactions as well as communication with you about products and promotions and responding to your inquiries. Your information will also be used to help improve our website and to diagnose problems with software or hardware we use. By providing your information to an Independent Nikken Consultant or to Nikken for product purchasing, you are consenting to the use of your personal data for said purpose.


Data Security is Important to Us

Ensuring security online is an important to us and we respect your privacy. We make sure that each online communication with our Consultants and Customers meets our high standards or privacy and security. We do this by using a secure server and software that encrypts all of your confidential information before you send it to us. This allows us to encrypt the traffic between the web server and the user’s web browser. To protect your credit card information when placing orders, we use SSL (secure sockets layer) to encrypt all order information, such as your name and credit card number, so that it can’t be read in transit. The personal data we store for your distributorship or registered retail customer account will be kept in a secure server or servers, protected by passwords and firewalls. We will take reasonable care in order to avoid loss, misuse and alteration of your personal data. We collect, use and store certain types of personal data, according to the principles set by US law and transposed into different national legislations. The data is not kept for longer than it is necessary for the purposes set out in this Policy.


Please note that we do not have control over the computers/devices you use to transmit your personal information. It is your responsibility to make sure that the computer/device you use is properly secured and maintained.


Cookies

When you view our site for the first time on a new device, you will will be asked to accept cookies. “Cookies” are very small text files your web browser stores on your computer when you visit some websites. It is your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the site that gave it to you.


Our cookies help make it easier for you to use our websites and to help us customize your experience so that we can provide you with the information you need – when and where you need it. A cookie generated by nikken.com, for example, allows you to retrieve your Shopping Cart and address information on a return visit. Cookies do not collect this information, nor is your name, address or product information contained within the cookie itself. The cookie simply holds the “key” that, once read by our websites, unlocks this information.


Because we rely on cookies to make the shopping experience easier and more tailored to your needs, your browser must be set to accept cookies before you can place an order. You can delete existing cookies by using your browser’s configuration interface.


All our cookies are secured by 128-bit encryption.


Other Websites

Our Policy does not apply to other websites. Third party internet sites and services accessible through nikken.com have separate privacy and data collection practices that are beyond our control and cannot assume responsibility or liability for their independent practices or actions. We recommend that you carefully read the privacy policy of third party websites before agreeing to leave any personal information.


Disclosing Your Information

We make an effort to keep your personal information confidential. We will not share your data with third parties for the purpose of their direct marketing nor do we sell Consultant or Customer information to third parties. We do employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments – processing of such credit card payments and transactions are done in compliance with current PCI-DSS standards and practices as described by the PCI Standards Council, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, the must process the personal information in accordance with this Privacy Policy.


Currently, Nikken centralizes its record of personal information for its North America market in the U.S. for purposes of Nikken business. However, we may share your personally identifiable information, either for processing or storage, with other companies in the Nikken Group, their employees and agents to administer any accounts, products and services provided to you by the Nikken Group or in the future. Data sent to other companies in the Nikken Group are sent through a Virtual Private Network that uses 3DES encryption. They are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.


We may be required to disclose your information to the government or third parties under a valid legal request. For example, a criminal investigation or a lawful subpoena may force disclosure. This is true of every business.


Your rights

We take the security of your data very seriously. When using this website you consent to the collection and use of your information by Nikken. As a Consultant or Customer, you will be able to access and change your preferences for contact at any time by logging onto your account with your personal login details.


Your rights under applicable law may include access to the personal data we process about you, the right to have such personal data corrected, erased or blocked, and the right to object to certain data processing activities. To exercise these rights, you should make a written request using our contact details set out below.


Contact Information

This website belongs to Nikken Inc., 2 Corporate Park, Suite 100, Irvine, CA 92606. This Policy is under the supervision of our IT Manager and Data Privacy Officer.


Should you have any questions or comments regarding this Policy, please contact us at contact@nikken.com or 800-669-8859×4.


Amendments to our Privacy Policy

This Policy was updated in April 2018. We reserve the right to amend our Privacy Policy at any time and the new version will be published on our website. Please check this page from time to time to ensure that you are aware of those changes.